Founded in 2003, Chinchilla Scientific is a privately held company, with a focus on servicing and distributing analytical instrumentation to the water, environmental, beverage, and industrial markets worldwide.
Our mission is to provide quality instrumentation at a reasonable price, with excellent customer service and support that enhances laboratory productivity and is easy to use.
We accomplish this by offering high quality innovative products and superior support, through our extensive network of distributors, manufacturer’s representatives, and service personnel. Our factory-trained and certified service technicians are strategically located worldwide to perform service at a local level. We believe that customer service and support is essential; therefore, we are committed to developing strong relationships with our customers.
Along with stocking a full line of spare parts and consumables, we have put into place several programs to aid in technical and customer support – a loaner repair program, scientific equipment repair, service agreements, and our instrument and technician re-certification programs. Chinchilla Scientific also has a powerful applications laboratory that can evaluate and develop new customer methods and applications.
Our promise is to provide uncompromising product quality, performance, support and service.